Frequently Asked Questions

    How long does it take to deliver my item?

    We will always select the most efficient way to get your order to you but here are some guidelines (in working days).

    • Standard Shipping = 1-7 days*
      (Australia Post, Couriers Please, Fastway)
      Proceed to checkout for a more accurate ETA for your location. *Rural areas may take longer.
    • Express Shipping = 1 day*
      (Australia Post Express, DHL)
      *Next day delivery for most major cities.

    If you are not in the Australia Post Express Network or in a DHL Next Day Delivery Area, your delivery will still be sent by air for part of the journey and will still be faster than standard shipping.

    Need something in a hurry?

    If you need something in a hurry and want to make sure that it will arrive on time, please contact us prior to ordering and make sure you select either Express Shipping at checkout for a faster delivery.